Forums Forums Flex App Just signed up. Got an email telling me to schedule my times. Went to app. No menu

This topic contains 11 replies, has 9 voices, and was last updated by Profile photo of Erin T Erin T 2 months, 1 week ago.

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #162
    Profile photo of Joe
    Joe
    Participant

    On opening app it asks me where do I want to deliver. Below that it gives me the message “no deliveries in your area”
    There is no menu. No swiping up, down or sideways. This doesn’t seem normal. Any suggestions?

    #163
    Profile photo of Susanne Fortson
    Susanne Fortson
    Participant

    I too have received this same message on a locked screen unable to move forward. ADMIN/TECH please help us fix this so that we may continue to get to work 🙂 thank you

    #166
    Profile photo of randy0331
    randy0331
    Participant

    Have you all tried reinstalling the app?

    More info here:
    http://www.amazonflexinfo.com/how-to-fix-amazon-flex-app-issues

    #169
    Profile photo of Marquetta Kelly
    Marquetta Kelly
    Participant

    My app is giving me the exact same trouble any issues resolved?

    #189
    Profile photo of Adil
    Adil
    Participant

    Hi, having the same issue! I’ve emailed Amazon but haven’t had a reply yet. This is frustrating!

    #200
    Profile photo of Erin T
    Erin T
    Participant

    I’m having same problem. I emailed customer support just now at amazonflex-support@amazon.com. Hopefully we’ll have this resolved soon.

    #201
    Profile photo of Erin T
    Erin T
    Participant

    Yes I tried reinstalling app but it didn’t help.

    #205
    Profile photo of Erin T
    Erin T
    Participant

    Amazon Flex app support team says this screen means they don’t need drivers in area but I think I should still be able to see the usual screens like menu button and my profile which I can’t any longer since getting background check approved. Oh well.

    #213
    Profile photo of Rosie
    Rosie
    Participant

    Was hoping you guys can update the navigation. I use my Google maps cuz it’s better than the navigation system within the Amazon flex app.

    #226
    Profile photo of jennifer carpenter
    jennifer carpenter
    Participant

    I have same problem

    But I joined as they were advertising for drivers in the next village so not sure why I cant go into the app and say where I’m happy to deliver.

    Why would they do all the checks and things if they dont need drivers in your area?

    #232
    Profile photo of olatunji ajayi
    olatunji ajayi
    Participant

    Has anyone been able to resolve this issue because am facing the same problem right now

    #233
    Profile photo of Erin T
    Erin T
    Participant

    Mine ended up resolving itself after about a month. It seems there is no menu option when they are not in need of drivers in the area you signed up for at the time but mine has worked for a few weeks now. FYI Amazon kept replying to my complaint with a canned response (very frustrating).

Viewing 12 posts - 1 through 12 (of 12 total)

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